Delivery Excellence

Delivery Management

Move beyond task coordination. Lead Agile delivery in complex environments — enable teams, optimise systems, and earn the ICAgile ICP-APM certification.

Duration: 4 × ½ days (virtual)
Certification: ICAgile
Format: In-house, on-demand

Schedule for your team Call 1300 550 887

About this course

What you'll do, who you'll become

This fast-paced course equips aspiring and current Delivery Managers with the mindset, tools, and systems thinking needed to lead agile delivery in today’s complex environments. Designed for those who want to move beyond task coordination, this course focuses on enabling teams, optimising systems, navigating governance, and measuring what matters. Participants will learn how to balance delivery oversight with empowered teams and adaptive planning. Completion of the course earns the ICAgile Certified Professional in Agile Project and Delivery Management (ICP-APM) certification.

Course outline

What we'll cover

Delivery in Complexity – Navigating evolving systems, modes, and environments

Agile Management Shifts – From command and control to enabling and coaching

System-Level Thinking – Optimising flow, removing blockers, managing dependencies

Governance & Compliance – Working with control frameworks in agile contexts

Adaptive Planning & Metrics – Rolling wave planning, leading indicators, outcome focus

Team Empowerment – Supporting autonomy, alignment, and cross-functional teams

Certification & outcomes

ICAgile Agile Project and Delivery Manager (ICP-APM)

Who is this for

Who should attend

Delivery Managers, Program Managers, Project Managers, Scrum Masters, Release Train Engineers.

Related courses

Ready to run Delivery Management for your team?

We deliver in-house, on-demand. Tell us your team size, timing, and what you'd like to get out of it — we'll come back with options.