AI OS (FactoryFactory)
The engine behind EPiC. We use it to build business processes, automate our business tools, improve our knowledge, build and replace our critical business tools, and support our team and clients.
The problem it solves
Most businesses try AI one tool at a time: a chat assistant here, an automation there. Each one knows nothing about the others, nothing about how your business works, and nothing about what happened last week.
So the work still falls back on people. Processes live in heads, knowledge is scattered across wikis and inboxes, and every critical tool is another subscription you can't change.
How EPiC uses it
AI OS is the foundation everything else on this page is built on. Without it, we couldn't have built EPiC Sales, EPiC People, EPiC ToDo or any of our other apps, let alone run them.
It holds our knowledge in one place, gives a team of AI specialists the skills and routines to do real work, and connects them to the tools we use every day. Its Factory takes a request from idea to spec, build, review and release.
Today it supports our entire front office and back office: sales, marketing, client delivery and support on one side; finance, people, operations and our internal tools on the other.
A$72,000a year
What we stopped paying for across the business, net of what AI OS costs to run (ex GST)
Your saving depends on the tools and seats you pay for today. Ask us for a comparison.
Key features
Build business processes
Turn the way you work into repeatable skills and routines that run on schedule or on request, with a person approving what matters.
Automate your business tools
AI specialists work directly in your CRM, inbox, calendar, finance, design and delivery tools, so work moves without copy and paste.
Improve your knowledge
One knowledge base the whole system reads before it acts and writes back to after, so it gets better with every piece of work.
Build and replace critical tools
The Factory specs, builds, reviews and ships your own apps, so you can replace subscriptions that don't fit with tools that do.
Support your team and clients
Triage, follow-ups, meeting prep, reporting and client support handled every day, so your people spend their time on the work only they can do.
What it does instead of
Instead of a stack of disconnected AI tools and subscriptions
AI OS (Factory) replaced HubSpot, Confluence, BambooHR, Jira, Airtable and n8n at EPiC.
Benefits for your team
A foundation, not another tool
Everything you build on it shares the same knowledge, specialists and connections, so each new app or process is faster than the last.
Front office and back office in one system
Sales, marketing, delivery, finance, people and operations all run on the same platform, with nothing falling through the gaps between tools.
You stay in control
Decisions that matter wait for your approval, and every action is logged, so you can see what was done and why.
Want an AI OS for your business?
Tell us how your business runs today, and we'll show you what an AI OS could take on for your team and clients.