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Product & Customer Mastery
Product & Customer MasteryHuman-Centred Design
Put users at the centre of design. Learn HCD principles, research techniques, and how to generate and test innovative ideas with confidence.
- Duration
- 4 × ½ days (virtual)
- Certification
- ICAgile
- Format
- In-house, on-demand
About this course
What you'll do, who you'll become
This training course is designed for students to learn the principles and practical application of Human-Centred Design (HCD). Participants will gain a deep understanding of how to place the needs and experiences of users at the centre of design, with a range of techniques to conduct research, generate and test innovative ideas.
Course outline
What we'll cover
Introduction to Human-Centred Design (HCD) principles and methods
Understanding the core capabilities and mindset required in the design process
Exploring the four stages of the Double Diamond Framework
Techniques for conducting and synthesising user research
Generating innovative ideas and prototyping designs
How to testing designs with users
Who is this for
Who should attend
Anyone interested in learning a creative approach to problem-solving that puts the end user at the heart of the solution.
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Ready to run Human-Centred Design for your team?
We deliver in-house, on-demand. Tell us your team size, timing, and what you'd like to get out of it — we'll come back with options.